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Non-Emergency Medical Transportation (NEMT)

Elite Care agency Inc. proudly serves as the largest volume NEMT transportation provider in the State of Massachusetts, providing non-emergency medical transportation services to patients and medical establishments across the state.


What is Non-Emergency Medical Transportation?

Non-emergency medical transportation (NEMT) is provided to people that need assistance in getting to and from medical appointments. NEMT is not limited to medically vulnerable individuals; those who are unable to operate a vehicle or use public transportation, such as post-surgical patients, greatly benefit from NEMT. Transportation companies providing this service may offer ambulatory, paratransit, or stretcher modes of service. Although most passenger trips are booked with an advanced reservation, larger NEMT providers offer a demand-response service to coincide with the uncertainty of the duration of medical visits.

Non-emergency medical transportation is a cost-effective transportation solution. NEMT companies are not required to carry expensive medical equipment for their passengers or administer medical treatment. Affordable transportation not only benefits the individual passenger, but also dramatically reduces the overall cost of large government programs that include a transportation component, such as Medicaid and Medicare. Elite Care agency Inc provides more trips at a lower cost, increasing the efficiency of the program’s budget and allowing more individuals to receive this benefit.

NEMT Services We Provide

At Elite Care agency Inc on-demand wheelchair transportation is our expertise. We understand there is no such thing as a “one-size-fits-all” service; each passenger is unique, so we tailor our services to fit the respective needs of everyone we transport. We go above and beyond for comfort and peace of mind.

As a result, we have developed a wide variety of services to accommodate our communities throughout Massachusetts:

  • Door to Door

  • Door Through Door

  • Person to Person

  • Bedside Passenger Pickups – includes a wheelchair

  • curb to curb


Whether servicing a fully independent individual or an individual requiring wheelchair-accessible and paratransit transportation, 

Elite Care agency Inc. is dedicated to providing fully sanitized, comfortable vehicles with safe, vetted drivers and a high-tech dispatch platform to ensure each person never misses an appointment.

Our full-service operation is tailored to facilitate independent travel to and from your home; our Call Center and Customer Service Supervisors are available 24/7, 365 for person-to-person communication.


Our Priority is your safety


Unlike ride-hailing companies, Elite Care agency Incdrivers undergo federal biometric background checks.
All trips received by
Elite Care agency Inc. are pre-screened to ensure we match the appropriate driver and vehicle to meet the needs of all our passengers. Our advanced dispatch technology allows us to track the progress of each trip, while both interior and exterior security cameras in each vehicle monitor driving habits and provide our passengers with peace of mind.

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